Expert guidance to reach your goals

Since Oct' 23, I was looking for a primary home, and have worked with quite a few agents. I chose to work with Josh which was a leap of faith, and I’m glad that I did. Josh is a true professional and I really liked his working attitude. He’s very capable, and this first engagement with your team was really good. Your team is very much top-notch. I will be looking to buy other homes soon, and will definitely work with Josh and your team again.

We chose your team because Josh was very transparent right from the start; he made it clear he was on our side and dedicated to helping us find our home. His support and communication were excellent, and we appreciated how he connected us with the right people who made buying our home possible. One of the big surprises was how confusing pictures online can be—you see the house online, and then when you see it in person, you get a different picture. Josh was really good at pointing out these things that we needed to be aware of. At the beginning, we were pretty anxious and nervous because of the sticker shock and the experience of navigating buying a house. But as we moved through the closing process and Josh kept us updated on everything, it relieved a lot of stress. He exceeded our expectations with his knowledge and experience. Once we got into contract, it was a seamless process without any hiccups. We appreciated how easy it was to communicate with Josh and the team - everyone was so available. I would very much recommend Josh and the Caroline K. Huo Group to others!

We had the pleasure of working with Josh at Caroline Huo Group throughout our home purchase journey. He's been there every step of the way advocating for us and offering strategic options best suited for our family. Entering into a real estate transaction can be overwhelming and daunting with so much at stake. With that in mind, Josh is very thoughtful and respectful in how he navigates this milestone with us. He worked diligently and continuously kept us informed of every stage of the process while taking us seamlessly to the finish line.


Josh has remarkable follow throughs and is highly responsive during the entire engagement. He's extremely professional but yet personable. We are so happy to have Josh on this important chapter with us. Keep up the excellent work!

What I did appreciate is that I would communicate with Josh from my end, and he would go out of his way to summarize what's happening and what was needed. He was a liason and he was triaging everything for me. I worked ......Josh was maximum effort. Josh also gave me a summary report of the disclosures that he made himself and I had never rec'd that before.

He would summarize things, or if I was busy, but there were a few times where the fire and home owner insurance agent needed to be connected to everyone, and he was that conduit that stepped in and kept everything moving.

The whole process was very new since we were first time home buyers. We figured out something new every day! During the whole process we had a lot of questions but Josh always had answers to keep us informed, and we never felt alone. The most surprising thing was how quickly things moved. Josh gave us all the information we needed, kept us informed along the way, and we just felt comfortable with him. He was very open and it didn’t feel like working with a salesman. He was down to earth, gave us facts, and really seemed to care about our goals. The thing that surprised us the most was after we closed, the team reached out to offer delivering a moving day meal to us! This isn’t something we expected but was really thoughtful. A huge thank you to Josh and the Caroline K. Huo Group for helping us to go from anxious first-time buyers, to feeling secure as new homeowners.

My husband and I were contemplating starting the process of buying a home when we received a postcard for your team's buyer workshop. I thought, “Maybe I’ll call and sign up." Instead of a workshop, we met with Josh for a 1:1, and just talking to him made us feel so comfortable letting him take the lead. He didn’t try to sell the company or himself; he just listened to us and took the time to understand our needs. We were so impressed we didn’t feel the need to speak with anyone else and scheduled another call just four days later to start searching for a home in earnest. We learned a lot throughout the process because everything was new, but we never felt anxious or uncertain because of Josh and your team’s support. With other service providers, you’re always told as an empty promise, “We will take care of you,” but that’s exactly what happened with Josh and his team. We felt incredibly well taken care of. Josh front-loaded what to expect and kept in communication. He is very prompt, and it was impressive that everyone on the team maintained that same high level of professionalism and responsiveness. The outcome of working with Josh truly exceeded our expectations. Just imagine an anxious first-time buyer responding to a flyer and immediately finding someone they can trust—that’s rare, and that’s exactly what we found. Your team set the bar exceptionally high for us. Overall, we felt safe and cared for throughout the entire experience. I cannot recommend Josh or your team enough, and have already connected Josh to a loved one who is searching for a home.

After interviewing a few agents to sell our family home in San Mateo, we decided to have Caroline and her staff sell the home for us. From the beginning, Caroline was very professional, honest and made us feel very comfortable with our decision to use her services. Caroline and all her staff are excellent in communicating all of the numerous steps to get the house ready for market, making a very professional marketing video for social media, coordinating the open house, evaluating the offers for the house, and getting the best possible price. Since this was a trust sale and family members did not live in town, we really appreciated the hands on approach to taking care of every detail of cleaning the house and yard, getting a contractor to perform updates to the house in a timely manner and making sure all of the necessary forms are filled out correctly. I would also like to express our heartfelt thanks to Joshua, Nicole, Jermarie and Hayley. As difficult as it was to sell our family home of 60+ years, Caroline and her staff are a fantastic group to work with to get the job done. When you need a great realtor to sell your home, look no further than Caroline Huo.

We met Josh at an open house in Sunnyvale. We weren’t looking for anything immediately, but Josh still met with us again and explained the process, but wasn’t pushy. He really helped us understand what to expect and what not to expect and he made us feel very comfortable and confident about buying a home. He was really great to work with. One of the things I really admired is he was really prompt in his responses, and always made good suggestions. To our surprise, we did find a home we loved! Josh helped us pull together a team to get pre-approval done quickly to make a preemptive offer. The only thing that kind of surprised us was how the market works and how much more you pay for the house than you expect! In the end, I would say that buying a house is stressful, and a lot of things that could go wrong and some did happen, but we trusted Josh, and everything worked out wonderfully.